Order Process
Currently, we accept orders via email only and hope to offer ordering options here on our website soon!
Thank you for being patient with our ordering process as we continue our small business journey!
How to Order:
Please email orders to:
mckinleynaturals@gmail.com
When you email your order to us, please be sure to include the following 4 things:
Your Name
Product Name
Quantity
Phone Number
(if we have any questions about your order, we will call or email you)
Please allow approximately one week for products (this may vary at certain times during the year)
Payments
You will receive a secure invoice via Square once we receive your email order. We will not begin working on your order until payment has been received in full.
Payment is expected within two days of receiving your charge or invoice.
All orders are subject to the State of Florida Sales and Use Tax of 6%. This tax will be applied to your order total when the invoice is sent to your email.
Delivery | Pick-Up
Once you have emailed us your order and paid in full, you will receive a confirmation email. The email will include an approximate date that your order will be ready (if your products are made-to-order, this may take longer).
The order confirmation email you will receive will also ask you to respond with your available dates and times for the delivery or pick-up of your products. If your order includes any made-to-order products, a delivery/pick-up date and time must be determined before your products can be made, to ensure their freshness when they arrive to you.
We will make every attempt to accommodate your busy schedule so that it coincides with our staff's availability to meet you to either deliver your products or have you pick them up!
IMPORTANT:
Please do NOT leave your products exposed to the heat, in direct sunlight, or in your car after delivery or pick-up, as this will alter their natural state.
If you have any questions surrounding our order process (we know it is a little different than the typical process), please don't hesitate to reach out to us via email and we will be happy to help you!
mckinleynaturals@gmail.com
At this time Delivery/Pick Up is local to Winter Haven, FL only.